Privacy policy
Last updated: 11 November 2026
This policy explains what data Moonads collects through this website and through Moonwalker, our software for Amazon sellers, how we use it, who we share it with, how long we keep it and how you can have it deleted.
1. Who we are
Moonads is a trading name of Inkululeko S.L., Calle Pléyades 17, 28222 Majadahonda, Madrid, Spain, tax number B16942302. We are the controller of the personal data described here. Contact: joshua@moonads.io.
2. What we collect
From visitors to this website. What you send us when you write to us: your name, email address, company and message. Our website host also records standard technical data such as IP address, browser type and pages requested.
From customers. The name, email address and role of the people at your company who use Moonwalker or receive its reports, and your billing details.
From your Amazon accounts, once you authorise Moonwalker. Business data from your Seller Central and Amazon Ads accounts, read through Amazon's Selling Partner API and Amazon Ads API: sales and traffic per product, search query performance, orders without buyer details, fees and settlements, refunds and returns, FBA stock, listing content, and advertising campaigns with their results. You also give us your cost of goods per product.
What we do not collect. Moonwalker does not request or store the names, addresses, phone numbers or any other personal data of your Amazon buyers.
3. How we use it
- To provide Moonwalker to you: profit and search analytics, bid management, stock-aware advertising and weekly reports for your own account.
- To answer your messages and manage our contract with you, including billing.
- To keep the service secure and working, and to find and fix errors.
- To meet our legal obligations.
We do not sell your data. We do not use the data from your Amazon account for advertising, and we do not show it to other sellers.
4. Legal bases
We process customer and Amazon account data to perform our contract with you. We process enquiries on the basis of our legitimate interest in answering them, and technical data on the basis of our legitimate interest in running a secure website.
5. Who we share it with
We share data only with the service providers that host and run Moonwalker and this website, each under a data processing agreement:
| Provider | What it does for us | Data |
|---|---|---|
| Supabase | Hosts our database, in the European Union | Amazon account data, customer contact data |
| GitHub | Runs the scheduled jobs that read your Amazon account and load our database | Amazon account data in transit |
| Render | Hosts the Moonwalker web console and this website | Amazon account data shown in the console, technical data of website visitors |
| Anthropic | Provides the AI models that help analyse account data and write reports | Amazon account data needed for the analysis |
| Slack | Delivers reports and messages to you | Reports, customer contact data |
We may also disclose data where the law requires it.
6. Transfers outside the European Economic Area
Some of these providers process data in the United States. Where they do, the transfer is covered by the European Commission's standard contractual clauses or by the provider's certification under the EU-US Data Privacy Framework.
7. How long we keep it
- Amazon account data: for as long as you use Moonwalker. When you end the service or withdraw the authorisation in Seller Central, we delete it within 30 days, unless the law requires us to keep a record.
- Customer contact and billing data: for the length of the contract and then for the period tax and commercial law requires.
- Enquiries: up to 24 months after our last contact with you.
8. How we protect it
Data is encrypted in transit and at rest. Access is limited to the people who need it for their work and is protected by multi-factor authentication. Credentials are kept in secret stores, never in code. We keep an incident response plan, and we notify affected customers and the authorities of a personal data breach as the law requires.
9. Your rights
You can ask us for access to your personal data, to correct or delete it, to restrict or object to its processing, and to receive it in a portable format. Write to joshua@moonads.io; we answer within one month. You can also complain to the Spanish data protection authority (Agencia Española de Protección de Datos, www.aepd.es) or to the authority of your own country.
To stop Moonwalker reading your Amazon account, withdraw the authorisation in Seller Central under Apps and Services, Manage Your Apps, or ask us and we will disconnect it.
10. Cookies and tracking
This website sets no cookies and loads no analytics or tracking scripts. Its fonts are served from our own domain.
11. Changes
We will post any change to this policy on this page and change the date at the top. If a change is significant, we will tell customers by email.
12. Contact
Inkululeko S.L. (Moonads), Calle Pléyades 17, 28222 Majadahonda, Madrid, Spain. Email: joshua@moonads.io.