Terms of service

Last updated: 11 November 2026

These terms apply to Moonwalker, the advertising and profit analytics software for Amazon sellers provided by Moonads, a trading name of Inkululeko S.L., Calle Pléyades 17, 28222 Majadahonda, Madrid, Spain, tax number B16942302 ("Moonads", "we"). By signing up for Moonwalker you ("the customer") agree to them.

1. The service

Moonwalker connects to the customer's Amazon Seller Central and Amazon Ads accounts, reports profit, sales, traffic and search query performance per product, and proposes or applies changes to the customer's Sponsored Products advertising: bids, budgets, placements, negative keywords and new keywords. "Max" is the name of the software agent that operates Moonwalker. The current description and prices are on the Moonwalker home page.

2. Access to your Amazon accounts

The customer authorises Moonwalker in Seller Central and in Amazon Ads. The customer confirms it has the right to give that access. The customer can withdraw it at any time in Seller Central under Apps and Services, Manage Your Apps; Moonwalker then stops working for that account.

3. What the customer provides

The customer gives us the cost of goods per product and tells us when it changes, and keeps its Amazon accounts in good standing. Profit and break-even figures are only as accurate as the costs the customer provides.

4. Changes to advertising

The customer chooses whether Moonwalker's changes wait for its approval or apply automatically within limits the customer sets. Every change is recorded with its reason and can be reviewed in the weekly report. Advertising spend is paid by the customer to Amazon and remains the customer's responsibility. The customer can stop all automatic changes at any time by telling us.

5. No guarantee of results

Sales, rank and profit on Amazon depend on many things outside our control, including Amazon's systems, competitors and stock. We do not guarantee any level of sales, profit or advertising performance.

6. Fees and trial

The fee is the one shown on the Moonwalker home page or agreed in writing: a flat monthly price set by the customer's total monthly Amazon ad spend. If the customer's ad spend moves into another plan's band for two months in a row, the plan changes from the next invoice. The first 30 days are free. Fees are invoiced monthly and payable within 14 days. Fees exclude VAT.

7. Data and confidentiality

The customer's Amazon data stays the customer's. We use it only to provide the service to that customer, as described in our privacy policy, and we follow Amazon's Data Protection Policy and Acceptable Use Policy. Each party keeps the other's confidential information confidential. When the contract ends we delete the customer's Amazon data within 30 days, unless the law requires us to keep a record.

8. Our software

Moonwalker, including its methods, code and the format of its reports, belongs to Moonads. The customer receives a right to use it for its own business while the contract runs.

9. Term and ending the contract

The contract runs month to month. The customer can end it at any time with effect from the end of the month already invoiced. We can end it with 30 days' written notice. Either party can end it at once if the other seriously breaches these terms and does not fix the breach within 14 days of being told.

10. Liability

Nothing in these terms limits liability that the law does not allow to be limited. Otherwise, each party's total liability under the contract is limited to the fees the customer paid in the 12 months before the claim, and neither party is liable for lost profit or indirect loss.

11. Changes to these terms

We may change these terms. We will tell customers by email at least 30 days before a change takes effect; a customer who does not agree can end the contract before that date.

12. Law and courts

These terms are governed by Spanish law. The courts of Madrid, Spain, have jurisdiction, without affecting any rights a consumer has under the law of their own country.

13. Contact

Inkululeko S.L. (Moonads), Calle Pléyades 17, 28222 Majadahonda, Madrid, Spain. Email: joshua@moonads.io.